Collecting and Using Personal Information


Welcome to the Defend Web site. We appreciate your interest in Defend's leading line of disposable infection-control products for the healthcare industry. We encourage you to read and familiarize yourself with the following privacy policy.
When you visit and navigate our site and when you use the links within our site, from time to time we may collect information that you voluntarily provide to us. Defend has implemented security measures and technological safeguards to protect this non-public information received from you. It is our goal to protect all of our systems and information against theft or unauthorized disclosure. In addition, Defend will not sell, license, transmit or disclose information received from you to any person or entity outside of Defend or its affiliated companies, except and unless necessary to enable Defend contractors or vendors to perform work or to render service for Defend, or unless required or permitted by law. In cases where we disclose information consistent with applicable laws and regulations, we will require the recipient to protect the information and use it only for the purpose it was provided.
For purposes of the federal Health Insurance Portability and Accountability Act of 1996, commonly referred to as "HIPAA," we do not intend to use this site to collect Protected Health Information, as defined under HIPAA, or personally identifiable health information. You should not use this site to transmit personal health questions or information regarding identified individuals, or to address specific health issues pertaining to an identified or identifiable person.

Security

Defend has implemented stringent security measures to protect non-public personal information at Defend against accidental or unauthorized access or disclosure. The safeguards developed for this site include encryption software and other administrative, physical and technical barriers that together form a protective firewall around the information stored at this site.

Using E-Mail to Communicate With Us.

Please do not transmit personally identifiable health information to us using e-mail. Of course, we welcome your non-confidential comments and questions about our Web site and about the Defend product line. We will share your comments and inquiries with our customer service representatives and those employees most capable of addressing your questions and concerns. Your e-mail, like most non-encrypted Internet e-mail, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, do not use e-mail to communicate personally identifiable health information to us, or to deliver information to us that you would otherwise consider confidential.

"Cookies"

When you visit our Web site, we collect certain information that does not identify you personally, but provides us with "usage data," which includes the number of visitors we receive or what pages are visited most often. Information of this sort helps us to analyze and improve the efficiency of our site. We may also use what is known as "cookie" technology. "Cookies" are intended to make your visit to the Defend Web site convenient and efficient. Cookies are elements of data sent to your browser. Cookies are widely used by many Web sites to enhance users' experience online, and to speed up Web surfing. Cookies are not programs and have no ability to read data stored on your hard drive or to perform any such function. Your browser typically will provide a simple procedure that will enable you to control whether you want to receive cookies, and enable you to remove cookie files.

Links to Non-Defend Sites

From time to time, the Defend site may contain links to other Web sites, which are not owned or controlled by us, but which may be useful or of interest to you. Naturally we cannot be responsible for the privacy practices used by other Web site operators or the content or accuracy of their sites. Links to various non-Defend sites do not constitute or imply endorsement by Defend of those sites, any products or services described there, or of any other material contained in them.

Changes to Defend's Privacy Statement

Defend may change this Privacy Statement from time to time without notice. This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.

Our Brand Promise

"To provide the healthcare professional with the highest quality infection control products, disposables and impression material systems at affordable prices, supported by superior service and 100% Customer Satisfaction."
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